> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.wanotifier.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Auto-Reply Analytics

The **Auto-reply Analytics** page gives you an overview of how a specific auto-reply is performing over time. You can check the status of a selected auto-reply (whether it is enabled or disabled), track how many times it has been triggered, and view detailed execution logs for it.

To open this page, click on **Analytics & Reports** in the left sidebar menu and select the **Auto-replies** option from the dropdown.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/6/d/6/66d63a5129ae5000/auto-reply-analytics-menu_1ago0dk.png)

This is what you will see when you open the page (your view will be based on the available data in your account).

![](https://storage.crisp.chat/users/helpdesk/website/-/6/6/d/6/66d63a5129ae5000/auto-reply-analytics-page_12ahbnk.png)

Let’s look at this page in greater detail:

### **Select an Auto-reply**

At the top of the page, you will see the **SELECT AN AUTO-REPLY** dropdown. You can use this to choose the auto-reply for which you want to view analytics.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/6/d/6/66d63a5129ae5000/auto-reply-analytics-dropdown_zulwtn.png)

### **Overview**

The **Overview** section gives you a quick summary of the selected auto-reply. It includes the following metrics:

* **Status**: Indicates whether the selected auto-reply is enabled or disabled.
* **Total Executions**: This is the total number of times the selected auto-reply has been triggered.
* **Total Unique Contacts**: This is the number of unique contacts who received the selected auto-reply.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/6/d/6/66d63a5129ae5000/auto-reply-analytics-overview_aikz8q.png)

### **Execution Report**

Below the **Overview** section, you will find the **Execution Report** table, which shows exactly when and how the selected auto-reply was triggered. It includes the following columns:

* **Contact**: This column displays the contact name (if available) and their WhatsApp number.
* **Incoming Trigger Message**: Shows the incoming message that triggered the auto-reply.
* **Auto-Response Message**: Displays the message content (text, image, video, audio, or document) that was automatically sent as part of the auto-reply.
* **Execution Date**: Displays the date and time when the auto-reply was executed.

If you want to search and filter the execution report by contact name or phone number, you can use the search bar at the top-left corner of this panel.

If you want to increase the number of entries shown in the table, you can use the **Show entries** dropdown at the bottom-left corner.

Now that you know how to use **Auto-reply Analytics**, let’s look at [__how to track and analyze the responses to your chatbots__](https://help.wanotifier.com/en/article/track-and-analyze-chatbot-sessions-1l5xxq8/).