> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.wanotifier.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Contacts Overview

Contacts are an integral part of all marketing campaigns you run via WANotifier. All notifications you send using **our tool require contacts to be added to your account**. Your [__pricing plan__](https://wanotifier.com/pricing/) is also based on the number of contacts in your account.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/6/d/6/66d63a5129ae5000/contacts-page_1v9c9yl.png)

### Adding and Managing Contacts

WANotifier’s Contacts dashboard is a **CRM-like interface** where you can **add or import contacts** and send notifications to them in bulk. 

Note that there are three ways to add contacts to your WANotifier account:

1. [__Add contacts manually__](https://help.wanotifier.com/en/article/how-to-add-contacts-manually-fy6sja/) from the interface
2. [Import contacts in bulk using CSV/ Excel files](https://help.wanotifier.com/en/article/import-contacts-using-csv-oe6cdy/)
3. Import contacts from third-party websites and apps[ __using our REST API__](https://help.wanotifier.com/en/article/manage-your-contacts-using-rest-api-1xp06ly/)

You can also search and filter your contacts using **Contact Lists**, **Tags**, and **Custom Attributes**:

» [__Learn more about Lists, Tags, and Attributes here__](https://help.wanotifier.com/en/article/what-are-contact-lists-tags-and-custom-attributes-5imods/)

You can further organize your contacts using **Smart Segments** for sending targeted broadcasts.

» [Learn more about Smart Segments here](https://help.wanotifier.com/en/article/smart-segments-for-sending-targeted-broadcasts-110p2zd/?bust=1758184885045)

### Contact Status

You also have the option to mark your contacts as **Subscribed** or **Unsubscribed**. 

This allows you to **send notifications only to contacts marked as Subscribed**, while those marked as **Unsubscribed are automatically excluded**.

» [__Learn more about contact status__](https://app.crisp.chat/website/b841a4ea-1cc3-492c-b645-70b5a3911713/helpdesk/articles/en/e2ba6a8d-9822-42a7-8cda-3069165ffdae/)

### Saved and Unsaved Contacts

When you receive a message from a new user and no contact has been created for them yet, our system automatically marks them as an **Unsaved** contact. You can use the **Saved** and **Unsaved** markers to filter and manage your contacts effectively.

It’s important to note that you need to manually save such contacts before they’re available for sending Notifications.

Next, let’s look at the [__Contacts Page__](https://help.wanotifier.com/en/article/contacts-page-walkthrough-1p3dpw9/?bust=1751442270812) to explore these options in greater detail.