> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.wanotifier.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Create a Bulk Broadcast Notification

You can send the same message to multiple contacts at once for **promotional or informational purposes** by creating a **Bulk Broadcast Notification**.

Some common use cases for bulk broadcasting include:

* Announcing limited-time discounts or special promotions.
* Sharing product launches or new arrivals.
* Sending invitations for events, webinars, or live sessions.
* Promoting seasonal sales or exclusive deals.
* Updating customers about company news.

||| Note: Eligible users can upgrade to the Marketing Messages (MM) API to send optimized broadcasts with dynamic messaging limits that scale automatically based on engagement. [Learn how to upgrade to the MM API here](https://help.wanotifier.com/en/article/how-to-onboard-to-marketing-message-lite-mm-lite-api-u3c2it/).


In this article, we’ll show you how to create a Bulk Broadcast Notification in WANotifier to support these use cases.

### Step 1: Open the Notifications Section

Go to the **Notifications** section in the left sidebar menu and select **Add New** from the dropdown.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/6/d/6/66d63a5129ae5000/notification-menu_54d203.png)

### Step 2: Select Notification Category

On the **Add Notification** screen:

* Enter a notification title. This will be used to save and identify your bulk broadcast within the system.
* Select the **Bulk Broadcast** Notification type.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/6/d/6/66d63a5129ae5000/screenshot-2025-09-04-170017_15p5wrb.png)


### Step 3: Select a Contact List or Smart Segment

You can choose to send your bulk broadcast either to a **Contact List** or a \*\*Smart Segment. **Here's** \*\*how to configure each option:

###### Send Broadcast to a Contact List

Select a contact list from your saved lists to send the bulk broadcast. If you want to include or exclude certain contacts from receiving the bulk broadcast, use the **INCLUDE/EXCLUDE TAGS** option.

For example, if you only want to send the bulk broadcast to contacts tagged as “paid ad” within your “Website Leads” contact list, select the “paid ad” tag from the **INCLUDE TAGS dropdown** to target only those contacts.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/6/d/6/66d63a5129ae5000/contact-list-updated_1vl8gek.png)

###### Send Broadcast to a Smart Segment

Select a Smart Segment from the dropdown to send a targeted Bulk Broadcast Notification.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/6/d/6/66d63a5129ae5000/smart-segment_mlirmd.png)

*Need help creating a Smart Segment?* [Learn more about it here](https://help.wanotifier.com/en/article/smart-segments-for-sending-targeted-broadcasts-110p2zd/?bust=1758185566492)

### Step 4: Schedule the Notification

You can choose to send your bulk broadcast immediately or schedule it for a later time. If you choose to schedule, you’ll need to **specify a date and time** for the bulk broadcast to be sent.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/6/d/6/66d63a5129ae5000/wanotifier-notification-schedu_19q40yd.png)

### Step 5: Select a Message Template

Select a pre-approved message template that you want to use for this bulk broadcast.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/6/d/6/66d63a5129ae5000/wanotifier-notification-select_1d41sdq.png)

If your template includes variables, assign a primary and default value to each of them.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/6/d/6/66d63a5129ae5000/variables_1i2szpu.png)

### Step 6: Configure Advanced Settings

Once you’ve selected a message template, proceed to the **Advanced Settings** section to setup more advanced options for your bulk broadcast:

1. **Retry failed messages**

The first option in this section allows you to improve your message delivery rates by setting up automatic retries for failed messages.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/6/d/6/66d63a5129ae5000/wanotifier-retry-failed-messag_1pqw9tn.png)

You can specify up to three retry intervals. The system will wait for the specified time before attempting to resend the failed message. Note that you must enter a value for the first interval; additional retries are optional.

2. **Unsubscribe contacts if message sending fails for them**

You can enable this option if you want contacts to be marked as Unsubscribed automatically when message delivery fails. This will prevent future messages from being sent to these contacts.

3. **Add tags based on delivery status**

You can also add tags to your contacts based on the delivery status of the message: sent, delivered, read, or failed. This will help you segment contacts for follow-ups or future campaigns.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/6/d/6/66d63a5129ae5000/wanotifier-notification-tags_1btugdp.png)

4. **Get delivery report summary via email**

If you want to receive a summary of the delivery report by email, enter the wait time in hours. 

![](https://storage.crisp.chat/users/helpdesk/website/-/6/6/d/6/66d63a5129ae5000/wanotifier-notification-report_1jqzcr6.png)

The system will wait for the specified period after the bulk broadcast is complete and then send the delivery report summary to your email address.

**Note**: Sending marketing messages to +1 numbers in USA is temporarily restricted officially by WhatsApp.

Next, we’ll show you [__how to create a Transactional Notification__](https://help.wanotifier.com/en/article/create-transactional-notification-10yukg0/).