> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.wanotifier.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Email Notifications for Unread Messages

You can enable email notifications for unread messages in your Inbox, so you don’t miss important customer conversations.

Here’s how it works:

### How to Enable Email Notifications for Unread Messages

1. Locate your phone number in the left sidebar menu and click the arrow next to it to open the dropdown. Then, click the **Settings** icon next to your phone number.


![](https://storage.crisp.chat/users/helpdesk/website/-/6/6/d/6/66d63a5129ae5000/wanotifier-settings-dropdown_t8dk45.png)

2. Once you’re on the Settings page, click on the **Email Notifications** option in the top menu.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/6/d/6/66d63a5129ae5000/email-notification-top-menu_ezbx76.png)

3. Next, enable the toggle labeled **Receive email notifications for unread messages in your Inbox**.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/6/d/6/66d63a5129ae5000/email-notification-settings_7fndrx.png)

4. Finally, click on **Save Changes** to apply the setting.

Note that you can disable these notifications at any time by turning the toggle off.

Next, we’ll show you [__how to mask customer phone numbers in the Inbox__](https://help.wanotifier.com/en/article/mask-phone-numbers-in-inbox-1k7wjil/).