Articles on: Troubleshooting

Error: Failed to Verify Your Information

If you are getting this error it means WhatsApp is not able to verify your information for some reason.

To fix this issue follow these steps:

Open Ad Accounts page. Select your business if it asks, to continue.

There you might see some restriction like the following:

Click on Request Review and follow the instructions on screen to submit request.

Wait for their response for sometime. Usually it takes less than 1 working day to review.

After getting their response you can resume setting up your account.

Updated on: 08/11/2023

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