Articles on: Troubleshooting

Error Message: Message undeliverable

For message undeliverable status reasons can include:


The recipient phone number is not a WhatsApp phone number.

Recipient has not accepted our new Terms of Service and Privacy Policy.

3.Recipient using an old WhatsApp version; must use the following WhatsApp version or greater:
Android: 2.21.15.15
SMBA: 2.21.15.15
iOS: 2.21.170.4
SMBI: 2.21.170.4
KaiOS: 2.2130.10
Web: 2.2132.6

Updated on: 06/01/2024

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