Articles on: FAQs

Phone number registration failed.

During initial setup process of your phone number using Embedded Signup Flow, you might come across this error:

Phone number registration failed. If you are migrating from some other provider, make sure you are fully disconnected from them and have disabled 2FA.

This error comes when you try to connect a phone number that was previously attached with some other tool provider and full disconnection from that provider is still pending.

How to fix this? - Please reach out to our previous provider and tell them that you're trying migrate your number to some other provider. Ask them to disconnect your phone number and detach the payment credit line attached with them.

Updated on: 26/01/2024

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