Articles on: Analytics and Reports

Manage & Export WhatsApp Flow Responses

In this article, we'll show you how to track, manage, and export responses submitted through your WhatsApp Flows.


Let’s get started.


How to Manage and Export WhatsApp Flow Responses


Follow the steps below to view and export Flow responses:


Step 1: Open the Flow Responses Page


Click on the Analytics and Reports option in the left sidebar menu, then select Flow Responses from the dropdown.



Step 2: View Responses for a Specific Flow


On the Flow Responses page, select the Flow you want to view using the SELECT FLOW dropdown at the top.



Once the Flow responses are loaded, you can:


  • Look up a specific entry in the selected Flow using the Search field at the top



  • Adjust how many entries you can view at once using the Show Entries dropdown at the bottom. You can choose to view 10, 25, 50, or 100 responses at once.



  • View any uploaded images, documents, or videos by clicking on a file within a response entry. This will open the file in a new tab.



Step 3: Export Flow Responses


If you want to analyze your Flow response data outside WANotifier, you can export it as an Excel file.


To do this, click on the Export button in the top-right corner of the Flow Responses section. 



The downloaded file will include all response data, along with links to any media or documents submitted by the respondent.


We hope this guide helped you understand how to manage WhatsApp Flow responses and export them for further analysis.












Updated on: 17/07/2025

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