Articles on: Setup & Configuration

How to Verify your Meta Business Account

After you've set up your phone number with the WhatsApp API, you can start using our tool to send and receive messages right away.


However, to get your display name approved and increase your daily messaging limit from 250 messages per 24 hours to 2,000 and above, you'll need to get your Meta Business account verified.


Choose the Correct Verification Method for Your Number


The Meta Business account verification process depends on how you've set up your WhatsApp number with WANotifier. You must have set up your number in one of the following ways:


  1. Using a brand new phone number that's not connected with the WhatsApp Business app
  2. Using a WhatsApp Business app phone number (WhatsApp Coexistence)


We've described the process for both of these ways below.



1. If you have set up a new number that's not connected with the WhatsApp Business app


Follow the instructions below if you've set up your WhatsApp Business API with a brand new phone number:


Requirements


To verify your business with WhatsApp, you need the following two documents:


  • Business legal name document – This can be your GST certificate, EIN documentation, certificate of incorporation/formation, or business license. View the list of documents accepted by Meta.
  • Business address & phone number document – This can include your MSME Udyog Aadhaar, a utility bill (water, electricity, etc.), a bank statement, or your business license.


Steps to Verify Your Meta Business Account


Follow the instructions below to verify your business:


  1. Click here to go to the Security Center page in the Meta Business Settings. If it asks you to select a business, select the one you used during the API setup.
  2. From the Verification section, click on Start verification. If it shows some other button, click on that.

  1. You’ll now see a popup with title Verify your organization. Click on Get Started at the bottom.
  2. On the next screen, Select a country where is your organization located and click on Next.
  3. Now on the next screen Add organization details as shown in your legal documents.
    • Organisation name and address - Enter these details exactly as they appear in your legal documents.
    • Phone number - Enter the business phone number that appears on at least one of your legal documents or utility bills. This number can be different from the one you set up with the API. Make sure you're able to receive an OTP or phone call on this number for verification.
    • Website - If your brand name and legal business name are the same, enter your business website URL. If your brand name is different from your legal business name, enter your brand’s website URL. The brand website must display your legal business name in the footer.

  1. Click on the Next button. This will take you to the Select a contact method page. Once there, select the Text message (SMS) option (as it's the fastest) and then click on Next.
  2. On the next screen, if your business is already in Meta's database, it will appear for selection. Your can select it and proceed. If your business is not found, Meta will ask you to Add supporting documents to verify your business name and address. In Verify legal organisation name, upload a document with your legal name. If you're an Indian business, upload your GST certificate here. If it asks you to Verify phone number, upload a legal document with your business number. This business number is the same that you entered in step 5 earlier. After this click on Next.
  3. You’ll now see popup to confirm/verify the contact method you selected in step 6. Go through the verification process and enter the required details.
  4. Once this is done, you’ll see the following confirmation screen:


It usually takes less than 1 working day for Meta to review your business details. They might request additional details about your business, so please keep an eye in your email Inbox or the notifications section in the Meta portal for their response.


2. If you have set up a WhatsApp Business app number (WhatsApp Coexistence)


If you’ve set up your WANotifier account and WhatsApp Business API using a phone number that is already connected to the WhatsApp Business App, you cannot verify your Meta Business Account using the method described above. Instead, you must get a subscription of Meta Verified on WhatsApp Business mobile app.


Note that Meta Verified for Business is a paid subscription and is only available to eligible businesses. To qualify, your account must meet the following requirements:


Applicant Eligibility


  • Be 18 years or older.
  • Use a phone number registered in a country where Meta Verified for WhatsApp is available.


Business Account Eligibility


Your WhatsApp Business Account must:


  • Have a presence on the WhatsApp Business App for a certain number of days.
  • Have sent at least one message recently.
  • Be based in a country where Meta Verified for WhatsApp Business is available.
  • Have a profile name and a profile picture.
  • Not have an active subscription to WhatsApp Business Premium.
  • Not have an active Meta Verified subscription through Meta Business Suite.


Steps to Verify Your Meta Business Account


Follow the steps below to subscribe to Meta Verified for Business:


  1. Open your WhatsApp Business app and go to Settings.
  2. Tap Meta Verified. If you don’t see this option, it may not be available to you yet. You can join this waitlist to be notified when it becomes available.
  3. Tap Continue.
  4. Next, select the subscription package that's recommended for your business.
  5. Then, choose the account you want to verify. You can bundle your WhatsApp account with your linked Facebook or Instagram accounts and verify them together.
  6. Tap Continue.
  7. If your business account meets the eligibility requirements, you’ll be asked to set up your payment method and make the first payment. Note that this payment will be refunded if Meta is unable to verify your business.
  8. Tap Next.
  9. Select your business, then tap Next. If your business account isn't provided as an option, tap None of these matches my business.
  10. Choose a verification method, then tap Next.
  11. Provide your verification information, then tap Next or Submit.
  12. Finally, tap Done.


That's it! Your application is now submitted. 


Meta typically reviews applications within three business days, although it may take longer depending on the volume of submissions.


Next Step: Display Name Approval


Once your business verification is complete, the next step is get your Display Name approved so that WhatsApp can increase your daily messaging limit to 2,000 messages per day.


Updated on: 20/11/2025

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