• Analytics Overview

  WANotifier offers a range of analytics and reporting tools that allow you to: Track API usage and costs Monitor message delivery and engagement rates Track Notification analytics Track message template performance Manage and Export WhatsApp Flow responses Monitor Bot and Drip sequence sessions You can access these tools from the Analytics & Reports option in the left sidebar menu: (https://storage.crisp.chat/users/helpdesk/website/-/6/6/d/6/66d63a5129ae5000/analytics-menuwFew readers

• Messaging Analytics

  AnalyticsFew readers

• Notification Analytics

  The Notification Analytics page lets you track the performance of your Marketing and Transactional notifications. You can use it to monitor the total number of messages sent, delivered, and read, as well as how many messages failed to deliver. You can also track the total number of replies received, read time (the time it took for contacts to read your message), and the approximate cost of sending the Notification.Few readers

• Track Message Template Performance

  The Message Template Analytics page helps you track the performance of an individual message template over a specified time period.  You can use it to track key metrics, like the number of messages sent using the template, how many were delivered and opened, and the number of button clicks by button type and text. To open this page, click on Analytics & Reports in the left sidebar menu and select Message Template from the dropdown. (https://storage.crisp.chat/users/helpdesk/website/Few readers

• Manage & Export WhatsApp Flow Responses

  In this article, we'll show you how to track, manage, and export responses submitted through your WhatsApp Flows. Let’s get started. How to Manage and Export WhatsApp Flow Responses Follow the steps below to view and export Flow responses: Step 1: Open the Flow Responses Page Click on the Analytics and Reports option in the left sidebar menu, then select Flow Responses from the dropdown. (https://storage.crisp.chat/users/helpdesk/website/-/6/6/d/6/66d63a5129ae5000/wanFew readers

• Track and Analyze Chatbot Sessions

  The Bot Sessions page lets you monitor how users interact with your chatbots. You can use this page to view session details for a specific chatbot, such as: Contact details of the user who initiated the conversation Session status (Started, Ongoing, Waiting, or Completed) The session’s start time and last activity time. You can also stop an ongoing chatbot session if needed. To open this page, click on the Analytics & Reports option in the left sidebar menu and select the BotFew readers

• Track Drip Sequence Sessions

  The Drip Sessions page helps you track the performance of specific drip sequences. You can use it to see how many sessions were started, completed, or stopped in a sequence, and monitor the performance of individual messages. You can also view the delivery reports and activity logs for each message in a sequence to troubleshoot issues or confirm successful delivery. To get to this page, click on the Analytics & Reports option in the left sidebar menu, then choose Drip Sessions from theFew readers