Automations Overview
WANotifier offers a range of automation tools to help you manage customer conversations, streamline follow-ups, and deliver a better customer experience on WhatsApp. Using our automation tools, you can: Automatically greet customers and let them know when you’re available. Allow users to manage their opt-in and out preferences for your messages and newsletters Send instant replies to frequently asked questions. Automate conversations at scale with interactive chatbots. Set up drip seqFew readersBasic Automations: Greeting, Delay and Out-of-Office Messages
In this article, we’ll show you how to set up basic automations for your phone number: automated greetings, delay in response, and out-of-office messages. Let’s dive in. Greeting Message Setup You can use this automation to send a greeting message when someone messages you for the very first time or after 14 days of no activity, and their message text does not match any of the configured auto-reply conditions. To set up a Greeting AutomFew readersAutomatically Subscribe and Unsubscribe Contacts
Sending messages to users who actually want to hear from you isn’t just critical for your marketing efforts but also for complying with WhatsApp’s business messaging policy. With WANotifier, you can let your contacts manage their subscription to your messages and control what updates they receive using our Basic Automations feature. In this article, we’ll show you how to set these up. Unsubscribe Automation You can use this automation to unFew readersAuto-Replies Setup Guide
Keyword-based auto-replies let you respond instantly to common customer queries on WhatsApp by setting up specific trigger words or phrases. They’re useful for a variety of purposes, such as: Providing pricing information when customers send messages with words like “price” or “pricing.” Sharing your store hours when they message words like “timings” or “hours.” Sending support details when a message contains words like “help” or “support.” In this article, we’ll show you how to createFew readersWhatsApp Chatbot Components Glossary
In this article, we’ll be exploring the main components of our WhatsApp chatbot builder to help you understand how each part contributes to the overall flow and functionality. Table of Contents Understanding Chatbot Components Chatbot Nodes Start Node Trigger Nodes New message received User message text matches New order rFew readersWhatsApp Chatbot Creation Guide
WhatsApp chatbots help you automate conversations, answer common queries, and trigger actions based on user behavior. In this guide, we’ll walk you through the entire process of building a chatbot to support these use cases. Follow the steps below to build and launch your first chatbot: Step 1 - Create a New Bot To get started, go to Automations in the left sidebar menu and select Bot from the dropdown. On the Bots screen, click the Add New Bot button in the top-riFew readersWhatsApp Drip Sequences Setup Guide
WhatsApp Drip Sequences let you send a series of pre-scheduled messages over time to onboard, nurture, or re-engage your contacts. They’re useful for a variety of purposes, such as: Onboarding new subscribers with a sequence of helpful tips. Delivering product tutorials or training in multiple messages over several days. Sending exclusive offers to re-engage inactive customers. Sensing reminders for events, subscription renewals, or incomplete purchases. In this article, we’ll shoFew readers