• What is the WhatsApp AI Agent?

  The WhatsApp AI Agent replies to your customers on WhatsApp automatically. It understands questions written in the customer's own words, answers them using the information you give it, and hands the conversation to your team when it can't help. The AI Agent is powered by the official Meta Business Agent. Meta runs the agent, and WANotifier lets you set it up, train it, test it and manage its conversations from one place. ![](https://storage.crisp.chat/users/helpdesk/website/-/6/6/d/6/66d63Few readers

• How to Set Up the WhatsApp AI Agent

  In this article, you'll learn how to set up the WhatsApp AI Agent on your phone number, test it, and go live. Before you start, make sure your account is on the Advanced or Premium plan and your number is eligible. See What is the WhatsApp AI Agent? for the eligibility requirements. To get started, open the AI Agent page in WANotifier. Step 1: Accept the Meta BusinesFew readers

• Train Your WhatsApp AI Agent

  The AI Agent answers customers using the information you give it. In this article, you'll learn how to add that information from the Configure tab of the AI Agent page. To get started, open the AI Agent page and click the Configure tab. You'll see six sections: Business Info, FAQs, Skills, Files, Websites and Connectors. Tip: Use the test chat on the right side of the page to check the agent's replies after each change. Business Info ![Few readers

• AI Agent Pricing and Meta Billing

  Using the WhatsApp AI Agent has two costs: your WANotifier plan and Meta's usage charges. Your WANotifier plan The AI Agent is included in the Advanced and Premium plans, with no extra add-on fee from WANotifier. » See our plans on the Pricing page Meta's usage charges Meta charges for the agent based on tokens, which is the amount of text the agent reads and writes in a conversation. At the time of writing, Meta's rate is **$2.0Few readers